Norm Alger, partner at Xhilarate, wrote this customer story.
Xhilarateis a firm that creates experiential branding that engages, excites the senses and inspires business growth. We are experts in branding and interactive design. Each partner brings more than 20 years of experience in branding across a variety of industries. We saw the need for a robust, intuitive, and agile platform for our clients, staff, and freelancers.
We were literally all over the place, using different apps for different purposes. After a little digital digging we found ActiveCollab. They offered a live virtual feature tour conducted by a representative. After about 15 minutes, we realized that this was exactly what we needed. We also assigned the client and the resources to the project. We give the brief and any supporting documents, and invite the appropriate people to join the initiative.
You may be familiar the old saying, “The cobbler’s children have no shoes” which refers to the fact that many of us are so busy caring for clients that we neglect to take care of ourselves. We are trying to find a meaningful balance for our talented, hardworking employees. Our website redesign is a client initiative that has many moving parts. As we approach launch, we track our time as we would for clients. We leave feedback and assign tasks. This has helped us to ensure that we meet the project’s target date.
We are thrilled to report that our productivity has increased by 25% – both for our clients and our team – since we consolidated to this single platform. ActiveCollab also allows us to focus less on the Microsoft Project-like interface and lack thereof and more on the tasks at hand and strategizing and concepting for our clients and the agency.
